Every client, and prospective client, Digital Monk has encountered lately has “one of those” stories - The agency they paid a ton of money to and didn’t get the results they expected. Some of these failed business relationships stem from a lack of communication, some from a lack of execution but most from a lack of clear vision and a roadmap to track accountability from both the agency and the client. Regardless of the reason it didn’t work, everyone we talk to comes with some baggage of an expensive marketing agency relationship that didn’t work out. Our team refers to this as “mending the hearts we didn’t break”.