How can you be both realistic and ambitious while setting goals for your company? Are your business goals “your” goals? Or are they your competitor’s goals? More questions to ask yourself.. Did you set your goals for next year? Do they look the same as this years goals? Read this.

Creative agencies should adopt CRM since this technology marvels around organizing and streamlining information and enhancing customer engagements. There are three reasons why your agencies need a CRM. Every point has been described in a detailed way.

What new technologies will your business be implementing next year? Is your company planning to implement new technology in 2022? Read this first. Does the thought of disruptive technology scare you? Or does it excite you? We have to start preparing for the big changes coming to the B2B tech world.

What new technologies will your business be implementing next year? Is your company planning to implement new technology in 2020? Read this first. We have to start preparing for the big changes coming to the B2B tech world.

What lessons did you learn in 2021? Have you started planning for 2022? Here are a few things to keep in mind. Have you struggled to find the good news while drowning in a ocean of bad news the last two years? Read this.. Let’s start planning for 2022 keeping the lessons learned in the last two years in mind.

Seeing the world from your customers’ eyes can literally change your world. Most of us don’t look at things from our customer’s perspective, but that can make a significant difference to your business. If you are looking to achieve ‘more’ in your business, do this…

Customer survey using an easy to use CRM software, is one of the best ways businesses can understand the requirements of their customers which can help in retaining existing customers by providing them exactly what they need from your business.

In this modern era of data analytics, most businesses have enough information, metrics, data, and dashboards in their easy to use CRM software platforms to deal with. The most vital customer experience metrics that should be measured include Net Promoter Score, Customer-Churn etc.

At work, how many of us choose to ignore our co-worker business because it’s the easier choice to make? Why do we choose to say silent when we have the power to speak up? How would your company change if everyone decided to take responsibility for the power they have? When employees avoid responsibility, it has a real consequences for businesses..

Spiderman lived by the rule ‘With great power comes great responsibility’.. but how many of truly take responsibility and use the power that we have? When employees avoid responsibility, it has a real consequences for businesses..

According to a report published on non-CRM adoptors by Small Business Trends, it has been seen that more than 50% of small enterprises fail in the very first year, and greater than 95% small startups fail within the first five years.

Seeing the world from your customers’ eyes can literally change your world.

The CRM system is valuable because the information that the system provides can help amplify and boost the general business goals of any organization. There are different benefits of a CRM system that has been described in a point by point way.

How To Create Email Templates That Convert, Proven E-mail Templates to Add to Your Conversion Funnel, The Complete Guide to Email Templates. There are 5 different tactics to create email templates that includes place the content in the right order, make it responsive and many more.

We have at present just starting to realize the potential of AI in Customer Experience in every business verticals all across the globe. There are certain ways by which you can apply AI to CX that includes chatbots, virtual concierge and Virtual assistants/attendants.

Steps that your customer success team can carry out to increase customer retention and see success in half the amount of time that you may need otherwise. There are 5 steps that your customer success team can carry out to increase customer retention. Those 5 steps has been described step by step.

The benefits of CRM technology allow its users to monitor processes, staff performance and hence optimize selling. Know how you can grow business with CRM? There are different key points which has been illustrated that centralizes, simplifies, scales, and secures your customer engagements.